Privacy Policy

At The Internet Sensei LLC, we collect information to provide you with the best possible service experience. We collect the following types of information:

🔹 Personal Information You Provide:

• Name, email address, and phone number
• Company information and project details
• Payment information (processed securely through third-party processors)
• Communication preferences
• Project feedback and testimonials
• Technical requirements and specifications

🔹 Information Automatically Collected:

• Website usage data and browsing patterns
• Device information (browser type, operating system)
• IP address and location data
• Cookies and similar tracking technologies
• Performance analytics and site optimization data

We use the information we collect for the following business purposes:

• Process and manage your project requests and services
• Communicate about your projects and account status
• Provide technical support and customer service
• Send service updates and project notifications
• Improve our website, services, and user experience
• Prevent fraud and ensure security
• Comply with legal obligations and industry standards
• Send promotional materials (with your explicit consent)

We may share your information in the following limited circumstances:

• 🔧 Service Providers: With trusted third parties who help us operate our business (payment processors, hosting providers, email services, project management tools)
• ⚖️ Legal Requirements: When required by law, court orders, or to protect our rights and safety
• 🏢 Business Transfers: In the event of a merger, acquisition, or sale of business assets
• ✅ With Your Consent: When you explicitly authorize us to share information
• 🚨 Emergency Situations: To protect the vital interests of individuals or public safety

We implement comprehensive security measures to protect your personal information:

• 🔐 Encryption: SSL/TLS encryption for all data transmission
• 🖥️ Secure Infrastructure: Protected servers and databases with enterprise-grade security
• 🔍 Regular Audits: Ongoing security assessments and vulnerability testing
• 👥 Access Control: Strict access limitations on a need-to-know basis
• 💳 Secure Payment Processing: PCI-compliant payment handling through trusted providers
• 📚 Staff Training: Regular security awareness training for all team members
• 🔄 Backup & Recovery: Secure data backup and disaster recovery procedures

While we implement industry-leading security measures, no method of transmission over the internet is 100% secure. We encourage you to take precautions to protect your personal information online.

Our website uses cookies and similar technologies to enhance your experience:

🔹 Essential Cookies:

• Remember your preferences and form data
• Maintain security and prevent fraud
• Enable core website functionality

🔹 Analytics Cookies:

• Analyze website traffic and user behavior
• Measure website performance and optimization
• Understanding user journey and preferences

🔹 Marketing Cookies (Optional):

• Provide personalized content and recommendations
• Enable social media features and sharing
• Deliver relevant advertisements (with consent)

🎛️ Cookie Control: You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website functionality.

Our website may contain links to third-party websites or integrate with external services. This privacy policy applies only to The Internet Sensei LLC. We encourage you to review the privacy policies of any third-party sites you visit.

🔹 Third-party services we may use include:

• 💳 Payment Processors: PayPal, Stripe, Square for secure payment processing
• 📊 Analytics Services: Google Analytics for website performance insights
• 📧 Email Services: Professional email marketing and communication platforms
• ☁️ Cloud Services: AWS, Azure, or similar for hosting and data storage
• 🤝 Social Media Platforms: Integration with LinkedIn, Twitter, Facebook
• 📞 Communication Tools: Video conferencing and project management platforms

The Internet Sensei LLC is committed to protecting children's privacy. Our website and services are directed toward businesses and adults, and we do not knowingly collect personal information from children under 13 without parental consent.

🔹 Our Children's Privacy Commitments:

• We do not target children under 13 with our services
• We do not knowingly collect data from children under 13
• We comply with COPPA (Children's Online Privacy Protection Act) requirements
• We provide mechanisms for parents to review and delete their child's information

You have several important rights regarding your personal information:

🔹 Data Rights:

• 📄 Access: Request a copy of the personal information we have about you
• ✏️ Correction: Update or correct your personal information
• 🗑️ Deletion: Request deletion of your personal information (subject to legal requirements)
• 📧 Opt-out: Unsubscribe from marketing communications at any time
• 📱 Portability: Request your data in a portable, machine-readable format
• ⏸️ Processing Restriction: Limit how we process your information

🔹 How to Exercise Your Rights:

• Email us at privacy@internetsensei.com
• Use our contact form with "Privacy Request" in the subject
• Call our privacy hotline (details in contact section)
• Send written requests to our mailing address

⏱️ Response Time: We will respond to your requests within 30 days and may require identity verification for security purposes.

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

🔹 How We Notify You of Changes:

• 📱 Website Posting: Updated policy posted prominently on our website
• 📅 Date Updates: "Last Updated" date revised at the top of the policy
• 📧 Email Notifications: Direct notifications for significant changes
• 🔔 Site Notifications: Pop-up or banner notifications for major updates

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, we're here to help: